Privacy Policy

Table Of Contents

Privacy Policy

Last Updated: 2/19/2026

1. Introduction

Evershape Inc., a California corporation doing business as Soluna Spa & Wellness (“Soluna Spa & Wellness,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or services, you agree to this Policy.


2. Information We Collect

Information You Provide

We may collect:

• Name
• Phone number (including mobile number)
• Email address
• Mailing or billing address
• Appointment details
• Payment information
• Health or intake information (when voluntarily provided)
• SMS consent preferences
• Communications you submit

Automatically Collected Information

• Device and browser type
• IP address
• Website activity and analytics
• Email open/click activity


3. How We Use Information

We use information to:

• Schedule and provide services
• Send appointment reminders
• Process payments
• Provide customer support
• Send promotional communications (if opted in)
• Improve services
• Comply with legal obligations

We do not sell your personal information.


4. SMS Communications & Mobile Information

If you provide your mobile number and affirmatively opt in by checking the SMS consent box, we may send:

• Appointment confirmations
• Scheduling updates
• Customer service messages
• Marketing and promotional messages (if separately consented)

Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact (626) 600-0375.

No Third-Party Marketing Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information and SMS consent data will not be sold, rented, or shared for advertising.


5. Cookies & Tracking

We may use cookies and tracking technologies to improve user experience. You may disable cookies in your browser settings.


6. Information Sharing

We may share information only with:

• Trusted service providers (payment processors, CRM systems, booking platforms)
• Legal authorities when required
• In connection with a business transfer

Mobile information is not shared for marketing purposes.


7. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.


8. Your Rights

You may:

• Request access to your data
• Request corrections
• Request deletion (subject to legal requirements)
• Opt out of marketing emails
• Opt out of SMS by replying STOP

California residents may have additional rights under the CCPA.


9. Data Retention

We retain information as necessary to provide services, comply with legal obligations, and enforce agreements.


10. Children’s Privacy

We do not knowingly collect information from children under 13.


11. Changes to Policy

We may update this Privacy Policy at any time.


Contact Information

Soluna Spa & Wellness
Operated by Evershape Inc., DBA Soluna Spa & Wellness

1730 Huntington Dr
South Pasadena, CA 91030

Phone: (626) 600-0375
Text: 626-375-9024
Email: support@solunaspawellness.com
Website: https://solunaspawellness.com

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Evershape Inc. DBA Soluna Spa & Wellness
Ready to look and feel your best? Call or book online to start your wellness journey with Soluna Spa Facials & Wellness.

Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

@ 2025 Evershape Inc. DBA Soluna Spa & Wellness, All Rights Reserved
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